MMDSolutions

About MMD Solutions

Technical experience.
Practical thinking.

Better-connected information. Less admin between you and the work.

Matt Kinnear

Solutions Director

Cardiff, South Wales

01 / The person behind MMD

Matt Kinnear

A background in engineering data and understanding the people who use it.

Matt is the Cardiff-based Solutions Director at MMD Solutions, with experience in data engineering, automation leadership, technical services and account management. He brings technical delivery and an understanding of customer workflows to MMD Solutions, focusing on connected information, clearer handovers and less repeated admin.

  • Data engineering
  • Automation
  • Customer workflows
View Matt on LinkedIn (opens in a new tab)

02 / The way we work

Useful systems.
Built around your business.

MMD helps small service businesses connect customer records, enquiries and everyday admin. We start with the tools and process you already have, then focus on one handover that could work better.

Talk through your workflow

  1. Understand the work

    Find where information gets copied, searched for or lost between people and tools.

  2. Connect what helps

    Use existing features where they fit. Matt handles custom integration engineering directly, with scope, costs and human checks agreed before building.

  3. Test the handover

    Check the awkward cases and give each next action a clear owner. Measure whether the change helps.

See the approach in a worked example Working with MMD in Cardiff

How we understand your business

Start with the way you work.

MMD is an early-stage Cardiff business exploring practical automation with UK business owners. A short research conversation helps us understand what works well and where everyday tasks become difficult. There’s no obligation to buy.

Walk Matt through a recent task, including the parts you would keep as they are. You don’t need to prepare anything. We explain how notes are used, ask separately before recording, and you can skip questions or end the conversation. Read about the research conversation and paid 30-day pilot.

Contact us

Tell us what you need help with. We’ll reply by email to discuss the next step.

We’ll use your details to reply. This won’t subscribe you to marketing.

How we handle your details

Your enquiry is stored securely and may be emailed to our support inbox. Only authorised staff and our hosting and email providers have access. We keep it only as long as needed to respond and meet record-keeping obligations. To ask about access, correction or deletion, email support@mmd-solutions.co.uk. This form does not subscribe you to marketing.

Or email support@mmd-solutions.co.uk

Help shape MMD

Start with a free 15-minute conversation about the admin taking up your evenings. If there is a fit, choose Callback alone or add enquiry, quote and payment follow-up.

Discuss a paid pilot

From £49 for 30 days + £49 standard setup (£98 first payment), before any applicable VAT. Starts on activation. Continuing after day 30 needs your explicit agreement. No obligation to buy or join a mailing list.

Read the pilot details and allowances

Optional analytics

Privacy and offer details

With your analytics permission, MMD also counts completed admin-estimator calculations by day and broad weekly time-saving range. The estimator does not send entered figures, contact details or a visitor identifier. These aggregate counts describe tool use and assumptions, not verified savings. Our hosting provider still processes ordinary request metadata; hashed network counters are used briefly for rate limiting. Google receives the named calculation event. Rejecting analytics keeps this optional measurement off; the calculator still works.

This website is provided by MMD Solutions Ltd, company 17265591, 15 Neptune Court, Vanguard Way, Cardiff CF24 5PJ. Guides are general information. The phone demo is a live, short-lived demonstration. CRM connections require separate setup and are not enabled by the public demo. Browsing or sending an enquiry creates no paid subscription. Prices, service scope and subscription terms must be agreed before purchase. Nothing here limits statutory consumer rights.

Analytics is optional and separate from the research conversation and paid pilot. Using this website or reading these terms does not subscribe you to email marketing. Contact support@mmd-solutions.co.uk with privacy questions.

If you accept, Google Analytics receives information about visits, device and browser types, traffic sources and interactions. We don’t send your name, email address, phone number or enquiry message to analytics. Advertising features are disabled.

GA4 user and event data is retained for up to 14 months; aggregated reports may be kept longer. We remember your choice on this device for six months. You can change it at any time using Pilot & cookies in the footer. Rejecting stops future analytics collection and removes our Google Analytics cookies; it does not erase data already collected.

MMD Solutions Ltd is responsible for this website’s analytics. Google may process data outside the UK. See how Google uses information from this site and Google’s privacy policy. To ask about your data or your privacy rights, email support@mmd-solutions.co.uk. You can also raise a concern with the Information Commissioner’s Office.

The paid pilot lasts 30 days from activation. Callback costs £49; Callback with either Enquiry & quote follow-up or Invoice & payment reminders costs £68; Callback with both additions costs £87. There is one £49 standard setup fee, making the first payment £98, £117 or £136 respectively. Prices are before any applicable VAT. Standard setup covers compatibility checks, standard configuration, message templates, testing and a handover, with up to one hour of setup time. We confirm availability, compatibility, scope and costs before you agree to start. Each addition includes 50 outgoing SMS segments per service month and normal customer replies. Long texts can use more than one segment. We notify you before the limit and pause additional automated messages at the cap. A £10 prepaid top-up for 100 outgoing segments needs your approval; no automatic overage charges. At day 30 you explicitly choose whether to continue at the same monthly price, held for your first three months. After that agreement, the service renews monthly; you can cancel the next renewal through the billing portal or by contacting us. If you do not continue, we agree how to return call handling to its previous setup. Existing customers pay £19/month per addition and one £49 setup fee to configure one or both additions. Custom integrations are scoped and quoted separately, with third-party fees and any maintenance agreed before work starts. Research participation, marketing and analytics are separate choices. Honest feedback is welcome; no positive review is required and the initial conversation carries no obligation to buy. Callback includes up to 20 voicemail messages or 20 processing minutes per service month, whichever is reached first, for one business number. Each message is counted separately and its duration is rounded up to a whole processing minute: a 20-second message uses 1 minute; a 61-second message uses 2. Messages are limited to 2 minutes. Unused allowance does not roll over. We confirm activation and reset dates, and how calls are handled at the limit, before activation. Extra callback usage must be agreed separately; there are no automatic paid top-ups.

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