Original routine invoice reminder examples — MMD Solutions
Prepared 18 October 2026

Check the actual balance, agreed due date and recipient before use. These are not legal notices or a universal sending schedule. Do not send automatically when a payment, dispute or arrangement needs checking.

TEMPLATE 1
Subject: Invoice [reference] — payment update

Hi [name],

I’m checking invoice [reference] for [brief job description/site reference]. Our records show [balance] outstanding, with payment agreed for [date]. I’ve attached the invoice again for convenience.

Could you confirm whether payment has been arranged? If it has already been sent, please share the payment date or reference so I can check our records. If there is a query, let me know and I’ll look into it.

Thanks,
[name / business]

TEMPLATE 2
Subject: Follow-up on invoice [reference]

Hi [name],

I’m following up on my message of [date] about invoice [reference]. We still have [balance] recorded as outstanding.

Please confirm the expected payment date, or let me know what needs resolving before payment can be arranged. If somebody else handles this, could you direct me to the right contact?

Thanks,
[name / business]

TEMPLATE 3
Subject: Query on invoice [reference]

Hi [name],

Thanks for explaining the issue with [specific point]. I’ve noted it against the invoice and paused our routine reminders while we review it.

[Responsible person] will check [record or question] and come back to you by [agreed date]. Please send [specific missing information, if needed] so we can resolve the point.

Thanks,
[name / business]